Collaborating with CHROs to Drive Business Success

Strategic Advisory

Jeff Bartel

Chairman and Managing Director

A Chief Human Resources Officer, also known as a CHRO, is an individual who strategically advises businesses and creates practices, policies and systems for meeting the needs of both employees and the company. Their activities typically go beyond the usual HR functions and are important overarching players in the executive management team in aligning workers, innovation, and culture with business goals.

The Strategic Role of CHROs in Business Success

When it comes to making strategic decisions, CHROs are a major contributor to making sure that staffing meets the specific needs and objectives of the business. Attracting, developing, and keeping employees is important to talent management and can have a significant impact on organizational growth. CHROs also help with business strategy by defining the company culture and engagement policies, fostering adaptation, and leveraging the capabilities of staff to meet demand.

Fostering Cross-Functional Collaboration Among the C-Suite

CHROs need to work closely with other executives in a business, including Chief Operation Officers and Chief Financial Officers. Their relationship with COOs allows for the development of smooth-running organizational structures, staff management, and the building of a strong corporate culture. Leadership collaboration with CFOs consists of working to make sure the investment in employees is in line with how the company is performing financially. Collaboration with other executives creates a consistent merging of the needs of employees with the overall needs of the company and encourages a more productive business and more engaged employees.

Chief Human Resources Officer (CHRO) offering guidance and insights in a professional one-on-one conversation.

Driving Culture and Innovation Through CHRO Leadership

To be successful at new opportunities and challenges, companies need to be positioned with staff ready for adaptive, creative, and not afraid to take risks. A strong CHRO will develop and support a culture where innovation thrives, and creative thinking is seen as a strength to be nurtured—one where staff is motivated to offer new ideas with suggestions or solutions to problems. This encouraging environment will increase employee satisfaction with their jobs, leading to them staying in the role longer with more productivity due to greater engagement and empowerment provided by the company

CHROs use several strategies to help develop workforce innovation, including:

  • Shaping teams that have a variety of experiences, outlooks, and backgrounds that then lead to more creative solutions to needs and problems.
  • Establishing development programs to build individual leadership, promote critical thinking, and foster innovation increases the strength of the entire organization.
  • Creation of flexible work situations that let employees collaborate in new ways, whether in an office setting, remotely, or through hybrid work.
  • Building a culture where staff feel comfortable speaking out about new ideas or providing suggestions without worrying about failure and providing an environment for more organic job development.

Overcoming Challenges in Aligning HR Strategy with Business Goals

There are challenges to balancing business objectives with human resource strategies, and CHROs often struggle with leadership resistance, changing market conditions, and a disconnect between financial goals and HR needs. Getting past these obstacles requires an individual who can highlight the analytics of worker trends as compared to productivity and overall engagement and show how HR strategies line up with the greater business strategy. Changes and shifts to business plans are also common challenges and require HR to build flexible strategies and adapt as necessary.

The Future of CHRO Collaboration in Driving Business Transformation

The landscape of business is always changing, and it is important for CHROs to be strong collaborators in all parts of the company and develop robust HR strategies to help keep staffing in line with those changes. Whole industries are being reshaped due to the influx of digital technologies in the workplace, and it is necessary for staffing to be prepared for increases in automation and the growth of AI advancements. The lack of in-person staff majority is also an issue that companies must contend with as worker interest in remote and hybrid positions continues to trend up. This will require new solutions and leadership in continuing to develop employee engagement, culture, and performance. Likewise, DEI (Diversity, Equity, and Inclusion) initiatives are still popular in many organizations, and CHROs will need to stay current on this to remain innovative and competitive in talent growth.

Hamptons Group Strategic Advisory for CHRO Collaboration

CHROs are often a misunderstood part of an executive leadership team, but when given the opportunity, can successfully merge talent, corporate culture, and employee innovation with the company goals.
There are challenges present in this, and strategies require constant modification to keep pace with changes in market conditions, but a well-positioned CHRO can make the difference between a business that simply succeeds and one that exceeds. Visit our strategic advisory page to learn more about CHROs.